“Throughout Mom’s years at Vernon Manor, we began to know and appreciate your staff. The care Mom and our family received was exceptional and often personal. We came to know most of the staff by their first names and felt comfortable leaving after each visit. My Dad would show up faithfully each day to help feed Mom and spend special time together. Your staff always welcomed him and even worried about him if he failed to show up timely. My sister is an experienced Registered Nurse whose questions were always respected and answered. Likewise, I was comforted each visit from the moment I entered the facility, until the time I left, which often included weekends and off-hours.”

“I think of Dad constantly, he was my buddy. In the past 10 years, we became even closer as we exchanged roles, with me becoming the parent and he the child. He depended on me for so much, and I was glad to do what I could for him. The haircuts were a special time for us. I appreciated the ability to continue our longstanding tradition at Vernon Manor. You are a great family!”

“Vernon Manor is clean, well maintained and a pleasure to visit. Most of all, my brother and I were comforted by the care she received. The physician was incredible. He took time with us to go over her prognosis and discussed options for her care. He guided us every step and responded to us quickly. His bedside manner was outstanding.”

“Keep doing what you are doing. Everyone was a pleasure to work with. By being so positive and efficient, the staff made me want to get up and start working towards going home – Although I would have stayed if I could longer I liked it so much. Thank you all. Your politeness and happiness and attitude that “I’m glad I came to work today” from everyone I came in contact with had a really positive effect. I believe it made a big difference on my attitude and program to get better.”

“Recently I was a guest of Vernon Manor, recovering from knee surgery. We want to thank everyone who cared for her. Everyone was very pleasant and cheerful in her time of pain and healing. She is progressing rapidly. We are telling everyone about Vernon Manor and about your loving care.”

“From the moment I arrived it was as if I was coming home. I cannot think of a single time that I asked for something that was not provided. In fact in many ways what I wanted or needed was provided before I even had a chance to ask for it. There is little question in my mind that my healing occurred far more quickly than I thought possible because of your anticipation of my needs and my constant feeling of support from everyone around me. I realize that even those of you with whom I had no direct contact played a significant role in the overall excellence of the care I received.”

“Having been a rehab resident at Vernon Manor for two and a half months, my personal satisfaction came down to the interaction between myself and the nursing, physical therapy and nursing assistant services. Without exception, these people performed beyond my expectations during a most trying physical ordeal for me. They are to be commended for their attention to my needs as well as their humane considerations and understanding of what I was going through in physical and emotional stress. Thank you all.”

“The staff left me with the impression they were very professional and that they all really cared for each other and the patients. They always served us with smiles and an eagerness to help us recover. I would never hesitate to recommend the manor to anyone who needs the very best care along with lots of smiles and expertise.”

“I thank you so very much for the wonderful care she has received and is receiving. Everyone is so very nice, thoughtful, kind and caring. Vernon Manor is an exceptional place because of its superior staff. We thank you very much for allowing us to be here.”

“Compassion was shown to me throughout my stay. The nurses like Heidi and Kathy were so very good and Francine was just exceptional. The therapists right through were outstanding – kudos to them.”

“My mother passed away recently. The staff gave my mother excellent care. At the end, the staff did everything possible to support the family as we sat by her bedside. Hospice came, and made sure my mother was comfortable and pain free. I will recommend Vernon Manor to others. Thank you.”

“Nursing is excellent – they are so conscientious and very careful passing the meds which is so important. They are to be commended for attention to patient needs and details. And their attitudes are great!”

“Your staff was excellent and I can’t say enough about your facility. They treat you with dignity and my family and friends still talk about your place.”

“We are so happy we were able to move my mother to Vernon Manor and my older sister and I just fell in love with the new wing. My mother was at another facility that was recommended and we were so disappointed and discouraged there. What a difference at Vernon.”