“Throughout Mom’s years at Vernon Manor, we began to know and appreciate your staff. The care Mom and our family received was exceptional and often personal. We came to know most of the staff by their first names and felt comfortable leaving after each visit. My Dad would show up faithfully each day to help feed Mom and spend special time together. Your staff always welcomed him and even worried about him if he failed to show up timely. My sister is an experienced Registered Nurse whose questions were always respected and answered. Likewise, I was comforted each visit from the moment I entered the facility, until the time I left, which often included weekends and off-hours.”